Managing A Modern Hospital, 2E by A V Srinivasan

About The Book

The revised and updated second edition of Managing a Modern Hospital contains a judiciously compiled collection of writings on modern hospital management. The book is a fitting response to the compelling need for incorporating professionalism and better resource management in hospital administration to ensure quality and cost-effectiveness in health care in India.

Health care has become one of the fastest growing sectors in India over the past decade. This book contains two new chapters, Customer Relationship Management, and Computer-aided Diagnosis, which highlight recent developments in the field in the last seven years. It spans a wide range of issues in modern hospital management, including:
- Waste management
- Financial management
- Maintaining medical records
- Medical audits
- Managing human resources
- Quality certification

A repository of valuable insight and information on setting up and running a modern-day hospital efficiently and as an economically viable business, the book can serve as basic text and supplementary reading for courses in hospital management. It will also be of interest to hospital administrators in government and private health care institutions, directors of nursing homes, medical practitioners involved with hospital administration as well as entrepreneurs in the health care business, consultants and researchers.

Table of Contents

Foreword by DR PRATHAP C REDDY
Introduction
Health Care in India—Profile and the Future A V SRINIVASAN
Planning a Modern Hospital K B SUBBA RAO
Hospital Organisation Structure S F CHANDRA SEKHAR
Financial Management for Hospitals P JANGAIAH
Human Resource Management in Hospitals S F CHANDRA SEKHAR
Hospital Materials Management V VENKAT REDDY
Hospital Stores Organisation and Pharmacy A V SRINIVASAN
Selective Systems of Materials Management in a Hospital—Case Illustration A V SRINIVASAN
MBASIC System for Effective Drug Management K P KUMAR
Customer Experience Management—A Marketing Initiative POOJA ELIZABETH GEORGE
Medical Records MAMTA EDWARDS
Operations Research in Hospitals K N GAUR
Computer Aided Diagnosis—Expert Systems JEET PATWARI
Hospital Waste Management HOMI MEHTA
Patient Relations in Hospitals U V N DAS
Medical Audit and its Administration N RAJARAM and SWATI PANDEY
Hospitals and ISO 9002 Certification K PRABAKAR
ISO 9002 Certification for a Hospital—An Illustrative Case A V SRINIVASAN
Index